The Facebook Reviews integration allows you to integrate your ProductReview.com.au reviews with your Facebook page. In 3 simple steps, it allows your customers and fans to read the latest reviews and write reviews of their own, all right through a tab on your Facebook page.
You must have current administrator access to the Facebook page you wish to add reviews to.
Step 1: Get your Facebook Page ID
To do this, go to your Facebook Page and click the About tab in the menu.
On this page, you will find your Facebook Page ID (typically, it is listed on the bottom). Copy this ID number for future reference.
Step 2: Link your Page
Log in to your Brand Management Dashboard, and on the menu, click the Facebook Reviews tab.
On this page, under Step 1, choose the listing you want reviews to appear from. Then enter in your Facebook Page ID (a 15-digit number) and then press Save.
Step 3: Enable the tool
After saving your Facebook Page ID, click Add Reviews to your Facebook Page.
On the next page, select the page you wish to add your reviews to, and click Add this Tab.
After this, you should receive a confirmation that the reviews have been successfully added to your Facebook page. If you browse your Facebook page, you will see a new tab 'Reviews from ProductReview.com.au,' which has your latest reviews, and a button for viewers to write their own review:
Removing reviews from your Facebook page:
Should you wish to remove Facebook integration with your reviews, you can remove the tool by following these steps:
- Log in to the Brand Management Dashboard and click Facebook Reviews.
- To remove Facebook reviews integration, empty the fields in the Facebook Reviews tab and click ‘Replace'.
- Follow the instructions from this Facebook Help Centre article to remove the Reviews from ProductReview.com.au tab from your page: https://www.facebook.com/help/173376349438782.