What does 'Assign team' mean and how does it work?
Note: This feature is only available for Premium Tier Brand Management customers.
Brands who have used the User Management feature to invite their colleagues to help them manage their brand can also create Teams within the Brand Management Platform.
This will enable you to segment the notifications and alerts that different accounts receive. Teams will also be automatically applied to filter the listings that Brand Managers see for all other features on the Brand Management Platform.
Example 1: If your brand has multiple office locations, you will be able to assign a team to each office location, and then assign users to each office location. This will mean that users in each team will only receive alert notifications for the specific office that they have been assigned to.
Example 2: If your brand has multiple products, you will be able to assign a team to each product, and then assign users to these product teams. This will mean that users in each team will only receive alert notifications for the specific products that they have been assigned to.
To set up a team:
Step 1: Go to the ‘User Management’ section of the Brand Management Platform
Step 2: Invite the colleagues that you would like to include in your Brand Management Platform using the User Management tool.
Step 3: Once your colleagues have created their ProductReview.com.au accounts, please click ‘Assign team’ under their account email addresses:
Step 4: Type in the Team name and click Assign Team:
Step 5: Go to the Listings tab on the left sidebar and click Assign team for the product that you would like these Brand Managers to manage:
Step 6: Search for the team and click Assign team to link the users to this brand.
This will mean only the users in the Team you have created will receive the alert notifications for this product. Other brand managers will not receive these alerts. Additionally, when you move through different tabs on the Brand Management Platform this Team filter will also be automatically applied.