Integrate your Zendesk customer service chat with the Brand Management Platform to have a chat window on your listing.
Access your Zendesk Chat dashboard (if you're in Zendesk Support, the link to Zendesk Chat can be found in the right hand corner, click the 4 square icon)
In the left hand menu of Zendesk Chat click on the "Settings" tab and then click "Widget"
You need to copy the key from the embed widget section which in this example is 7ceb4496-4444-4076-b832-15883c2bba7f
(copy all of the HTML code into notepad and then copy the key)
Input this key into the Brand Details page in the Brand Management Platform
Click "Set live chat settings" and you're done!