Note: This feature is only available for Professional and Premium Tier Brand Management customers.

ProductReview.com.au may assist with the initial set up of the Shopify integration. This involves providing the ProductReview.com.au team with a temporary staff account under your Shopify account. To temporarily add ProductReview.com.au into your team you will need to be a store owner. You can remove this account once the installation process has been completed. 

 

How do I add a user to my Shopify account?

Step 1: Go to the 'Settings' section on your Shopify account.

Step 2: Navigate to 'Plan and permissions'.

Step 3: In the 'Staff' section, click 'Add staff'.

Step 4: Enter the first name, last name, and an email address for the new staff member. In this case, please enter:

First Name: ProductReview

Last Name: Team

Email: ecom-support@productreview.com.au

Step 5: Click 'Send invite'.

Step 6: Please email us to confirm that you have invited our team to your Shopify account at ecom-support@productreview.com.au. In your email please let us know which widget format you would like to use - the default that will be implemented is the Comprehensive Widget format.

Step 7: A member of the team will get back to you and also to confirm once the set up process has been completed. 

 

How do I remove a user to my Shopify account?

Step 1: Go to the 'Settings' section on your Shopify account.

Step 2: Navigate to 'Plan and permissions'.

Step 3: Click the staff member that you would like to remove.

Step 4: Click 'Deactivate staff' or 'Suspend access'.

Step 5: You will be asked to confirm this, click 'Deactivate' or 'Suspend'.

 

Note: This service will be available for the initial set-up process only.