ProductReview.com.au may assist with the initial set up of the Shopify integration. This involves providing the ProductReview.com.au team with a temporary staff account under your Shopify account. To temporarily add ProductReview.com.au into your team you will need to be a store owner. You can remove this account once the installation process has been completed.
How do I add a user to my Shopify account?
Step 1:
Go to the 'Settings' section on your Shopify account.
Step 2:
Navigate to 'Plan and permissions'.
Step 3:
In the 'Staff' section, click 'Add staff'.
Step 4:
Enter the first name, last name, and an email address for the new staff member. In this case, please enter:
First Name: ProductReview
Last Name: Team
Email: ecom-support@productreview.com.au
Step 5:
Click 'Send invite'.
Step 6:
Please email us to confirm that you have invited our team to your Shopify account at ecom-support@productreview.com.au. In your email please let us know which widget format you would like to use - the default that will be implemented is the Comprehensive Widget format.
Step 7:
A member of the team will get back to you and also to confirm once the set up process has been completed.
How do I remove a user from my Shopify account?
Step 1:
Go to the 'Settings' section on your Shopify account.
Step 2:
Navigate to 'Plan and permissions'.
Step 3:
Click the staff member that you would like to remove.
Step 4:
Click 'Deactivate staff' or 'Suspend access'.
Step 5:
You will be asked to confirm this, click 'Deactivate' or 'Suspend'.