Brand Managers may run review incentive campaigns to encourage their customers to write reviews for their products or services. More information on this can be found here.
ProductReview.com.au may also assist in the distribution of incentives to eligible reviewers in the form of $20 Coles gift cards. These gift cards are sponsored by the brand.
What is counted as an eligible review?
Eligible reviews for this type of incentive program must meet the following criteria:
- Must be submitted for eligible listing(s) that a brand has selected to include in the incentive program
- Must include a valid proof of purchase document
- Reviewers must indicate that the review has been incentivised in the write review form
- Must be submitted within the relevant time period (as indicated in the banner on eligible listings and in the communication shared by the brand)
- Limited to one gift card per user unless otherwise stated
- Must meet all ProductReview.com.au Posting Guidelines
Why haven’t I received my gift card yet?
Gift cards are emailed each Friday at 5PM. If a public holiday falls on a Friday then the gift cards will be emailed on the next business day. Gift cards will also appear on your ProductReview profile page here: https://www.productreview.com.au/consumer-profiles/me#my-rewards (you need to be logged in to access this page). If you believe you should have already received a gift card and it's not in your inbox or on your profile page, please contact us at email@example.com
Where can I use this gift card?
The gift cards can only be used in-store at Coles Supermarkets or Bi-Lo stores. Unfortunately Coles does not allow gift cards to be used for online shopping. We apologise if this inconveniences anyone but it is currently not possible for us to supply gift cards that you can use in the Coles Online store.
I can't get my gift card to work at the checkout!
You may have to scan the barcode through the smaller 'Fly Buys' scanner instead of the main scanner. If you are scanning the barcode off your smartphone, it is recommended you turn your screen brightness up to the maximum setting. If your total shop amount is more than the amount on the gift card, you will have to manually enter that you are doing a split payment and that only $20 should be taken from the gift card - the checkout won't automatically empty the card of its value.
To manually enter the gift card number, please only use the last 17 digits of your gift card (example highlighted below).
You can check your gift card balance here: Coles Gift Card Management Service.
You will need to enter the last 17 digits of your gift card (example highlighted below) and your PIN to access this page.
If you are having any other problems with your gift card you should contact Coles Support on 1300 304 990. ProductReview.com.au is not affiliated with Coles, Wex, or Cashstar, so the support we can provide is limited to the issues already covered on this FAQ page. You can see Coles' own FAQ page here.
For enquiries regarding any the distribution of gift cards please contact firstname.lastname@example.org