Once a company representative has responded to your review, you are unable to edit your review.
Comments are a great way to respond to the company representative as well as post updates to your review, since you can't edit it.
To post a comment on your review, do the following:
- Head to the My Reviews page.
- Click the title of the review you want to comment on.
- Type your comment into the comment box at the very bottom of your review.