Consumers

General Information

• Why do I need an account?
• Why do I need to confirm my email address?
• What is your policy on incentivised reviews?
• Do you screen reviews?
• Why do I have to provide proof of purchase?
• Where can I get more information about a product or make a purchase?

See all 7 articles

My Account

• Do I need a Facebook account to sign up or log in?
• How do I change my email address?
• How do I change my display name or nickname?
• How do I change my location?
• How do I unlink my Facebook account or profile picture?
• What do you do with my personal information?

See all 8 articles

Reviews

• GUIDE: Writing a review
• Can I edit my review or change my rating?
• I'm being pressured to remove my review! What do I do?
• What can I do about suspicious reviews or posts?
• What are verified reviews?
• Why has my review been removed?

See all 19 articles

Comments, Questions and Answers

• How do I write a comment on my review?
• Why hasn't anyone answered my question?
• How do I edit my comment, question or answer?
• How do I remove my comment, question or answer?
• How do I post a comment on someone else's review?

Review Resolution Service

• What is the Review Mediation Service?
• What can I do if I’m not happy with the private mediation of my review?
• What should I do if someone threatens me if I choose to publish my review?

Private Messages

• What do I do if someone is spamming my Private Messages?

Promotions

• 2021 ProductReview.com.au Awards
• $10 Coles Giftcard Giveaway (Random Draw)(14 October - 25 October 2020)
• What is the Ambassador Program & how can I join?
• 2020 ProductReview.com.au Awards
• 2019 ProductReview.com.au Awards
• 2017 ProductReview.com.au Awards

See all 25 articles