Why haven’t I received my gift card yet?
Gift cards are emailed on the first business day of each month. This gives us time to process reviews submitted up until midnight on the last day of the month. If you believe you should have already received a gift card, email us at firstname.lastname@example.org.
I think I've written enough reviews, but my counter keeps saying I need to write more, what’s going on?
In order for reviews to be eligible for this giveaway, they need to be for a product that is in one of our specified categories and is currently available from Australian retailers. Please note that no reviews for businesses or services are included in this promotion, although of course, we do appreciate them!
To make sure your reviews are included, check they are in one of the categories on the promotion page, they are not marked as ‘discontinued’ or ‘replaced’, and your review is written on the page for the item, rather than on the page for the shop you purchased it from (e.g. don't write a review for your fridge on the Harvey Norman page). Reviews also need to have been submitted after this promotion began on 01/07/2017.
I had four reviews published and approved, but now one has been unpublished, why?
While reviews may sometimes be automatically approved and published, we may ask for a proof-of-purchase document at a later day once our Moderation Team is able to check reviews manually. You will receive an email if this document is requested. This is one of the precautions we take to ensure we are showing the most reliable reviews possible on our site.
How many gift cards can I get?
Each member can only receive one $20 gift card for this promotion, whether you write 4 reviews in one day, or 1 review a month for 4 months. However, we regularly run other giveaways which you are welcome to enter - subscribe to our newsletter to stay up to date!