E-commerce Brand Management integration FAQs

E-commerce Brand Management integration FAQs

Topics:

- What is the difference between the ProductReview.com.au catalog and my own e-commerce platform?

- I've integrated my e-commerce platform with the Brand Management Platform but my products are not appearing (or not all of them are appearing).

 

What is the difference between the ProductReview.com.au catalog and my own e-commerce platform?

  • The ProductReview.com.au catalog displays all your existing listings on ProductReview.com.au and the content that has been collected on these listings. If you have no existing listings on ProductReview.com.au yet, this catalog will be empty.
  • The e-commerce platform catalog that you create and integrate will display all your products imported from the e-commerce platform you are using (e.g. Shopify, WooCommerce, Magento etc.). It will also show the content that you've collected via your automatic invitations.

I've integrated my e-commerce platform with the Brand Management Platform but my products are not appearing (or not all of them are appearing).

The e-commerce platform catalog that you create will not appear on the Brand Management Platform until the first review has been submitted for this item. This is why initially, your catalog will not display many (or any products).