What's the difference between a product listing and a service listing?
There are two main listing types on ProductReview.com.au. Keep this in mind when requesting a new listing via the Brand Management Platform.
The type of listing you request will impact the reviews that are published for your product/service on ProductReview.com.au:
- Product listings - Items like cars, washing machines, mobile phones, make-up, baby formula, headphones would have product listings. Reviews published for this type of listing would evaluate the performance and customer's experience of the product.
Examples of product listings:
- Service listings - The reviews submitted for these listings would be related to customer service, user experience, and/or overall brand experience.
Examples of service listings:
Note: If you are a manufacturer that makes your own product(s), reviews for your product(s) will not be published in a service listing for your brand. Instead, each product will require it's own listing so that your customer's review(s) can be published on the relevant listing.