Listing Management
- What does mediation mean in the Brand Management Platform?
- What is the difference between the Review section, Questions section and the Tickets section of the Brand Management Platform?
- How do users privately message me?
- How do I privately message users?
- What should I do if my customer publishes their original review?
- Best practices to responding to reviews
- I am a new owner of a business with poor reviews from the previous ownership. Can I start over with a clean slate?
- My business is no longer in operation, can my listing be removed?
- How do I add a listing?
- How does the Review Mediation Tool work?
- How do I change or update my listing logo?
- How do I change my listing name?
- How do I update the prices and specs for my product(s)?