Slack enables businesses to create a designated email for a specific Slack channel. This means, any emails that are sent to this email address will appear in your Slack channel.
To set this up, use the following step by step process as a guide:
Step 1:
Ensure you are on the relevant plan required by Slack to enable an email to be directed to your Slack channel. You can check this here.
Step 2:
Go to the relevant Slack channel you would like emails to be sent to and click the drop down to find the Integrations option.
Step 3:
Generate the email that will be directed to your Slack channel.
The Premium plan has multiple logins. This means you can dedicate a specific login for your Slack channel account, while retaining separate logins for other users - if you are on this plan please proceed to For Premium Plans.
For Starter and Professional Plans
Step 1:
Log into your Brand Management account. If you need help with this process, please refer to this article.
Step 2:
Go to the Settings section on your Brand Management account and paste your Slack channel email into the Email Address field.
Step 3:
Go to your designated Slack channel and confirm this email address update.
For Premium Plans
Step 1:
Log into your Brand Management account. If you need help with this process, please refer to this article.
Step 2:
Go to the User Management settings on the Brand Management Platform and paste your designated Slack email address into the Email Address section. You may choose any generic First name and Last name but these fields must be filled in before sending the Brand Management invitation.
Step 3:
You will be sent an invitation email to your designated Slack channel which you will need to confirm by accepting the invitation.
