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Content & Moderation

  • For brands: How do I report a review?
  • For brands: Which content should you report?
  • What are verified reviews?
  • Why can't I request that a reviewer be asked to provide proof of purchase?
  • Why was the review I reported not removed?
  • Why wasn't my customer's review published?
  • How are products discontinued on ProductReview.com.au?
  • What will legal notices look like on my listing?
  • Why can't I see a review that I was emailed about?
  • What should I do when my customer is having trouble posting their review?
  • Can my customers submit reviews from our company's office?
  • How does providing proof of purchase work?
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